Three steps, a few minutes
No forms and no waiting for a callback. Here is what happens when you call.
- Call and share your ZIP code. Call (813) 471-5413. An automated prompt or an intake agent may ask for your ZIP code and a short description of the problem, like "no heat at all" or "the furnace is blowing cold air." Your ZIP code is how the call finds a company that works in your area.
- Get transferred to a local company. Your call goes to an independent heating and cooling company in the network that serves your ZIP code. You talk with that company directly. They can ask about your system, explain what might be wrong and tell you when they can come out.
- You decide. Ask about availability, how they charge and what happens next. If it sounds right, book with them. If not, hang up. Nothing gets booked unless you agree, and there is no obligation.
After that, everything runs between you and the company: the visit, the diagnosis, the estimate, the repair and the bill. HVAC Rescue Pros is not part of that agreement.
What it costs and how we get paid
Calling costs you nothing. You never pay HVAC Rescue Pros for the call, the connection or anything else.
If you book a visit or a repair, the company you speak with sets its own prices and quotes them to you directly. Ask how they charge before anyone comes out, for example whether there is a fee for the diagnostic visit.
Here is how we make money: participating home-service companies pay HVAC Rescue Pros for connected calls. That means you reach a company that takes part in the network, not every heating company in your area. Being connected is not an endorsement, and you are always welcome to compare.
What we are and what we are not
We connect calls
HVAC Rescue Pros is a call-connection service. We route your call to an independent local company that serves your area.
We are not a contractor
We don't send technicians, diagnose systems or do repairs. The company you are connected with does the work.
We don't set prices
Pricing, scheduling and payment are agreed between you and the company. We don't take payments.
We don't check companies
We don't verify licenses, insurance or work quality. Check out the company yourself, as shown below.
Call recording and your information
Calls may be recorded for quality assurance. Your phone number and call details are used to connect and route your call and for quality assurance. There are no forms on this site, so there is no form data to collect. Details, including how to opt out, are in our Privacy Policy and its Do Not Sell or Share My Personal Information section.
When you can call
Calls are answered 7 days a week. Whether a local company can take your job, and how soon, depends on your area, the time of day and how busy local pros are. Same-day visits are often possible, especially when the heat is completely out, but they can't be promised.
If no company can take your call at that moment, try again a little later or contact a local heating company directly.
How to prepare for the call
These details help the pro you speak with understand the problem. Share what you know.
- System type: gas furnace, electric furnace, heat pump, boiler or central air conditioner. Not sure? Describe what you see: radiators, floor vents, an outdoor unit.
- Age, if known: the year on the unit's label or a rough guess.
- What it is doing: no heat at all, blowing cold air, turning on and off, making a noise, giving off a smell, or ice on the outdoor unit.
- Error code blinks: many furnaces have a blinking light you can see through a small window in the lower door. Count the blinks. Don't remove the panel to look.
- What you already checked: thermostat setting and batteries, the air filter, the breaker and the furnace power switch.
- Access: where the unit is (basement, attic, crawlspace, closet), gate codes, pets, and when someone is home to let the technician in.
How to check out the company you're connected with
HVAC Rescue Pros does not check the licenses or insurance of the companies in the network. That part is up to you. Before work starts:
- Ask for the license number. Look it up with your state's contractor licensing board and make sure it is active and matches the company name.
- Ask for proof of insurance. A certificate of insurance should show liability coverage and, if they have employees, workers' compensation.
- Get the estimate in writing. It should list the problem found, the parts, the labor and the total before any work begins.
- Ask about the warranty. Find out what coverage they give on parts and on labor, and for how long.
- Ask who will do the work. Will it be their own technician or a subcontractor? You should know who is coming into your home.
Take your time. A good company answers these questions without pressure. If something feels off, you can say no and call someone else.
